bt998 Privacy Policy

bt998 is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy ("Policy") clearly explains what personal information we collect while you use the bt998 website and platform, how that information is processed, and what rights you have.

By registering on or continuing to use the bt998 platform, you are giving your consent to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us for assistance.

This policy may be updated from time to time. We will notify you appropriately when significant changes are made.

We collect various types of information to operate the bt998 platform. This information is divided into two main categories:

2.1 Information You Provide Directly

When you create an account on bt998 or contact us, the following information may be collected:

• Full name and date of birth (for age verification)
• Email address and contact details
• Username and password (stored in encrypted form)
• Address details
• National ID card or passport information (for identity verification)
• Financial information — such as details related to bKash, Nagad, Rocket, or Upay accounts

2.2 Automatically Collected Information

Some information is collected automatically while you use the bt998 platform:

• IP address and device identifiers
• Browser type, operating system, and language settings
• Login duration and session data
• Gaming activity and transaction history
• Information collected through cookies and similar tracking technologies
• Navigation behavior and preferences on the platform

bt998 uses your personal information only for legitimate purposes. The main purposes for which we use your data are as follows:

3.1 Account Management and Identity Verification

We use your basic information to create and manage your bt998 account. Age verification is essential to ensure the security of the platform and to prevent access by minors. bt998 provides services only to individuals aged 21 or above.

3.2 Financial Transaction Processing

Financial information is used to process your deposit and withdrawal requests, prevent financial fraud, and comply with anti-money laundering (AML) regulations.

3.3 Customer Support

Our 24/7 Bengali live chat support team uses your information to resolve your issues and provide you with the best gaming experience.

3.4 Platform Improvement and Personalization

By analyzing your gaming preferences and behavior, bt998 makes your experience more enjoyable. This information is also used to make technical improvements to the platform and add new features.

3.5 Security and Fraud Prevention

We monitor your login and transaction data to keep your account secure and to detect any suspicious activity.

bt998 has put in place the most advanced technical measures to protect your data. Our security practices are as follows:

4.1 Encryption Technology

All sensitive data transmitted and collected on the bt998 platform is protected through SSL (Secure Socket Layer) encryption technology. Your password and financial information are always stored in encrypted form.

4.2 Server Security

Our server infrastructure is protected by high-grade firewalls and intrusion detection systems. Regular security audits are conducted to identify and fix system vulnerabilities.

4.3 Data Retention Period

bt998 retains your data for as long as your account remains active. Even after an account is closed, some data may be retained for a set period to meet legal and regulatory requirements.

4.4 Staff Access to Data

Our staff members only have access to information necessary for carrying out their duties. All staff operate under strict confidentiality agreements.

bt998 never sells or rents your personal information. However, in certain circumstances we may share information with third parties:

5.1 Payment Processors

Necessary financial information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to process your deposit and withdrawal transactions. These third parties are governed by their own privacy policies.

5.2 Technology Service Providers

Some operational data may be shared with technology partners who assist in running our platform. These partners process data according to our instructions and may not use it for any other purpose.

5.3 Legal Requirements

In the case of court orders, lawful requests from investigative authorities, or legal obligations, we may be required to provide information to the relevant authorities.

5.4 Fraud Prevention

Relevant information may be shared with security agencies to detect and prevent financial fraud or forgery.

The bt998 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform, such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Used to monitor platform usage and make improvements.

6.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling certain essential cookies may affect the functionality of the platform.

bt998 respects your rights over your personal information. You have the following rights:

7.1 Right to Access Your Data

You can request a copy of your personal information stored with us at any time. We will provide this information within a reasonable time.

7.2 Right to Correct Your Data

If there is any incorrect or incomplete information in your account, you can contact us to have it corrected.

7.3 Right to Delete Your Data

In certain circumstances you can request that your personal data be deleted. However, we may have an obligation to retain some data due to legal requirements.

7.4 Right to Object to Data Processing

You can object to the processing of your data for marketing or other purposes. We will consider your request and take appropriate action.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team at [email protected] or use our 24/7 live chat service.

bt998 is for individuals aged 21 or above only — only persons aged 21+ are permitted to use this platform. We do not knowingly collect any personal information from minors.

If a minor has registered on our platform and we become aware of this, that account will be closed immediately and the related data will be deleted. We request parents and guardians to monitor your child's internet use.

As an international platform, bt998 may in some cases process your data on servers located in different countries. For any international data transfer, we ensure that adequate data protection measures are in place at the destination.

We apply industry-standard agreements and protective measures for all international data transfers, so that your privacy is protected in all circumstances.

bt998 reserves the right to change or update this privacy policy at any time. If significant changes are made to the policy, we will notify you in the following ways:

• Displaying a clear notice on the main page of the website
• Sending a notification to your registered email address
• Informing you of the changes when you log in to the platform

If you continue to use the platform after the updated policy is published, you will be considered to have given your consent to the new policy. If you do not agree with the new policy, please contact us.

While bt998 makes every effort to protect your data, no digital system can guarantee complete security. If a data breach occurs due to an unexpected cyberattack or technical failure, we will notify affected users as quickly as possible and take the necessary steps.

Maintaining the security of your own device and account is also part of your responsibility. Use a strong password and do not share your login details with anyone.